William Raveis-American Cancer Society Navigator Patient
Care Program
A cancer diagnosis can stop a person in
their tracks… let alone all of the appointments and
consultations that follow, often spanning many months. That’s
why the Neag Comprehensive Cancer Center, with generous support
from William Raveis Real Estate, Mortgage and Insurance, and the
American Cancer Society, started a “navigator” program for all
patients with cancer.
Through Raveis’ financial support, UConn was able to hire a
full-time, on-site navigator who is accessible to all patients.
He/she is based prominently in the cancer center’s resource
center and provides assistance:
- making appointments;
- accompanying patients to medical appointments and
various treatments within the UConn Health Center;
- connecting patients to the vast resources available
through the American Cancer Society; and
- providing support, guidance and listening.
The program is closely linked with the American Cancer
Society, which provides 24-hour assistance to patients
and families through its hotline and tremendous on-line library.
In addition, the cancer society provides a range of hands-on
services for patients and families including support groups,
assistance with wigs and make-up and much more.
The William Raveis-American Cancer Society Navigator Patient
Care Program
is also supported by a dedicated group of volunteers who helped
the Neag Comprehensive Cancer Center launch a navigator program
for breast cancer patients in 2006.
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Message from the Director
 Many times after a patient hears the word, “cancer,”
they don’t hear anything else. Everything goes blank.
They need someone to help them through – they need a
navigator.
By providing personalized, confidential assistance to
patients throughout the different phases of their care,
the Navigator program alleviates some of the stress and
takes away some of the day-to-day burdens during this
time.
No one should face cancer alone! We are so
pleased to offer this program to patients at the Neag
Comprehensive Cancer Center.
– Carolyn D. Runowicz, M.D.
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