William Raveis-American Cancer Society Patient Navigator Program

A cancer diagnosis can stop a person in their tracks… let alone all of the appointments and consultations that follow, often spanning many months. That’s why the Neag Comprehensive Cancer Center, with generous support from William Raveis Real Estate, Mortgage and Insurance, and the American Cancer Society, started a “navigator” program for all patients with cancer.

Through Raveis’ financial support, UConn was able to hire a full-time, on-site navigator who is accessible to all patients. He/she is based prominently in the cancer center’s resource center and provides assistance:

• making appointments;
• accompanying patients to medical appointments and various treatments within the UConn Health Center;
• connecting patients to the vast resources available through the American Cancer Society; and
• providing support, guidance and listening.

The program is closely linked with the American Cancer Society, which provides 24-hour assistance to patients and families through its hotline and tremendous on-line library. In addition, the cancer society provides a range of hands-on services for patients and families including support groups, assistance with wigs and make-up and much more.

The William Raveis-American Cancer Society Patient Navigator Program is also supported by a dedicated group of volunteers who helped the Neag Comprehensive Cancer Center launch a navigator program for breast cancer patients in 2006.